"Client service is the most important part of our business and we strive to understand the unique needs of each client and customize every detail of their trip. Our clients are part of our TravelSmiths family."
Jennifer Fitzgerald
Chief Operating Officer
Jennifer Fitzgerald is the Chief Operating Officer of TravelSmiths and believes the true value of success is having happy clients. Her secret to happy clients is putting clients first in everything she does. Jennifer's 20 years of management and leadership helped shape this "client first" philosophy, which informs every decision the company makes. Whether it's streamlining processes or empowering agents with innovative tools - it's about creating the best experience for the client.
Jennifer also has unique insights into industry trends and how to best integrate and optimize them for TravelSmiths. So, it's no surprise that under Jennifer's leadership, she's created a network of strategic travel suppliers, a partnership with Signature Travel Network agency and helped the company win many awards and accolades.
Places She's Traveled to:
Ireland, Italy, Mexico, Hawaii, Canada, and many more to come!